Refund policy

Refund Policy

sisi queen is committed to providing high-quality products/services. If you're not satisfied with your purchase, we offer a refund policy as follows:

Eligibility:

- Refunds are available for  specify time frame, e.g., 30 days from the date of purchase.
- Products/services must be in their original condition, with all tags, labels, and packaging intact.

Refund Process:

1. Contact our customer support team at support email/phone number to initiate the refund process.
2. Provide your order number, reason for refund, and proof of purchase.
3. Our team will review your request and respond within time frame, e.g., 3-5 business days

Refund Methods:

- Refunds will be issued through the original payment method.
- Refunds may take time frame, e.g., 5-7 business days to process and appear on your statement.